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THE 21 RECORDS REQUIRED BY ISO 9001:2008 (Rafael Pablo M. Fernando) Implementing an ISO 9001:2008 quality management system (QMS) means... -
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A Baldrige Perspective for the Board of Directors
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Quality is not a myth in government nor institutionalizing a Quality Government (Q-Government) a far-fetched dream. Quality Governments (... -
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The practice of quality has traveled a long evolutionary path, from quality through pride, to quality by inspection, to quality assurance, quality by prevention, perfect quality, and perhaps quality of creation. All these are features of reinventing the technology of human accomplishment. It is part of human evolution. Change is inevitable, just as it is inevitable to re-define or reinvent total quality management or TQM.
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